Shipping & Delivery
Please allow 1-3 business days for the order to be dispatched from our warehouses. Under normal circumstances, shipping time shall take another 1-10 weeks, depending on your country. Below are some references for our general shipping time by countries:
UK: avg. 1-3 weeks
USA: avg. 2-5 weeks
Western Europe: avg. 1-4 weeks
Rest of Europe: avg. 2-5 weeks
Canada: avg. 4-10 weeks
Australia: avg. 3-10 weeks
New Zealand: avg. 4-10 weeks
Ireland: avg. 2-5 weeks
Singapore: avg. 1-3 weeks
Malaysia: avg. 2-4 weeks
Indonesia: avg. 4-8 weeks
Hong Kong: avg. 1-3 weeks
For the other countries that we ship to, we aim to deliver between 1-10 weeks
SHIPPING ZONES & FEES
We strive to bring our customers great value and services. We provide FREE shipping to most countries directly from our warehouses.
FREE shipping to:
Australia, China, Hong Kong SAR China, Indonesia, Israel, Japan, Macao SAR China, Malaysia, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates, Vietnam, Austria, Belarus, Belgium, Bulgaria, Croatia, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Nigeria, Anguilla, Belize, Turks & Caicos Islands, Caribbean Netherlands, Chile, Colombia, New Zealand, Canada, Mexico, United States, Lebanon, Pakistan, Cambodia, Estonia, Bahrain, Kazakhstan
$7.99 Shipping fee to:
Åland Islands, Albania, Andorra, Armenia, Georgia, Gibraltar, Iceland, Réunion, San Marino, Algeria, Angola, Eritrea, Ethiopia, Gabon, Ghana, Guinea, Kenya, Libya, Madagascar, Niger, Antigua & Barbuda, Aruba, Bahamas, Bermuda, British Virgin Islands, Brazil, Costa Rica, Dominica, El Salvador, Grenada, St. Lucia, St. Pierre & Miquelon, Trinidad & Tobago, Cook Islands, Kiribati, Nauru, Niue, Norfolk Island, Solomon Islands, Timor-Leste, Tonga, Tuvalu, Vanuatu, Wallis & Futuna, Qatar, Vatican City, Montserrat, Netherlands Antilles, Guernsey, Guatemala, Liberia, Yemen, Burkina Faso, Namibia, Zambia
*Countries not listed from above are zones that we do not ship to.
We won't be responsible for any custom fees once orders have been shipped. By purchasing our items, you consent that orders sent to you may require custom fees when arriving in your country.
You will receive an email with your order tracking number once the order is shipped, and in rare situation, tracking will not be available. For logistics reasons, different items within the same order may be sent in separate packages.
IT SAYS ORDER IS ‘IN TRANSIT’
If the tracking site shows the parcel is still in transit, it means the order is being shipped to your local courier (USPS, Royal Mail, Canada Post, etc). Once it arrives to your local courier, tracking information will be updated.
I HAVEN"T RECEIVED MY PARCEL BUT IT SAYS 'DELIVERED'
If our tracking system marks the order as delivered, and you still haven’t received the order, it's not a guarantee for us to refund you or resend a new order. To protect us from fraud, we will look into the issue individually in detail, and will come out with a solution.
If you have any questions, please contact us at: email@example.com and we will try our best to help you out.